1.

Where are you located in INDIA?
Ans: Our Marketing office is in MUMBAI and We have our Development centers located in SURAT which is 220 miles from MUMBAI.

2.

How many professional staff you have?
Ans: We have 15 developers working on different Microsoft Technologies such as ASP.NET, WinForm, WebService, WPF, Silverlight, MSSQL etc. We have one designer and two Testers.

3.

How do you recruit?
Ans: We recruit experience developers from local market. There are many IT companies operating from SURAT with talents in various software areas. Apart from experience developers, we recruits trainees from local colleges.There are five reputed colleges in SURAT which provides best talent in IT.

4.

Do you provides training to new recruit?
Ans: We provides six months training to new joinee without experience. Inhouse training is orgainze frequently for experience developers also.

5.

How many days you need if we need large number of developers team?
Ans: Our advise is to start with couple of developers team initially. This can be done instantly within 2 days maximum. You can add additional developers as project grow.

1.

How many clients you have and where are they located?
Ans: We have serve more than 50 clients so far. Clients are from different countries such as North America, Canada, Australia, Sweden, Netherland, UK etc

2.

Can you provide the references of your customers?
Ans: Yes, We will provide you reference if requested.

3.

What is timezone and work timing of your offices?
Ans: Our timezone is Indian standard time(IST) which is GMT(-5.30). Office timing is 9 AM to 7 PM.

4.

How do you assure quality of the software?
  Ans: We have dedicated Testers. Every single deliverable is pass through our Testing team. There is no extra cost for the QA service.

5.

How do you assure Intellectual Property Ownership?
Ans: We do not claim for Intellectual Preperty wether it is source or document. Ownership is belongs to our clients.

6.

What services you offer?
  Ans: We offer Web development, product development, maintenance, web designing and technical support

7.

Who own the final product?
Ans: Everything belongs to you. We do not claim or market any product you developed from us.

1.

How do clients control the project progress?
Ans: We provide scrum based Project Management tool for work assignment to the team. In it on line tool and you can generate weekly task and communicate it to the team.

2.

Can we send a project manager to your location for close cooperation?
Ans: Your team members are always welcome. We understand importance of face-to-face communication.We can arrange an office for your project manager and we would like to provide other convenience as well.

3.

How do you manage QA/Unit Testing?
  Ans: We have dedicated QA team. Tester work side by side with developer to ensure best product quality.

4.

Do you provides project manager/leader?
Ans: Yes, We do provide project manager for the large project(More than 2 developers team). There is no extra charge for project manager.

1.

How do you assure the project confidentiality and clients contact?
Ans: We maintain strict control over project confidentiality and client contact.

2.

Can you sign Non-Discloser agreement before initiating project requirement?
Ans: Yes, Certainly

3.

Does your staff sign confidentiality agreement before before employment?
Ans: Yes, Each of our employees has signed confidentiality agreement with us.

1.

What technical skills developers have?
Ans: Developers are experience in their respective fields. You can expect to see high .NET skills such as ASP.NET, C#/VB.NET, MSSQL Server, WPF and Silverlight.

2.

Does developer speak and write good English?
  Ans: Yes, We have highly qualified developers with 4 years college degree in English language. They write and speak good english.

3.

If needed can you send developer to on site location?
Ans: Yes, If needed we can send programmers to your location. Billing will change according to cost involve.

4.

How do you manage project if developer resign? Do you have effective HR Policy?
Ans: Employee has to give 1 month notice. We intimate client immediately about the resignation and assign new developer who take knowledge transfer within 1 month period.

1.

How do you charge for various services ?
  Ans: We have different methods for payment. We send Monthly invoice to the client on all our hourly based projects. Fix cost project are charged as per milestone and delivery.

2.

How do I pay ?
  Ans: We accept payment through Paypal, Wire transfer, Western Union or any other method client feel comfortable. We accept payment in all major currencies.

3.

Do you provide Payment receipt?
  Ans: Yes, we provide payment receipt in PDF format.

4.

If I don't like service, Can I get my money back?
      Ans: Yes, we return your money if you intimate us within 1 week. We verify it from our end and return back your money.